Horizon Fitness, in cooperation with the Consumer Product Safety Commission (CPSC) and Health Canada, has issued a safety recall for the T101-05 treadmill due to reports that the treadmills can unexpectedly accelerate, change speed, or stop without user input, posing a fall hazard.
Read the full press release here.
Your safety is our priority. Our records indicate that you purchased a Horizon T101-05 treadmill from our website or from one of our retail stores. You should immediately stop using the treadmill and contact Horizon Fitness for a USB with software repair to install on the treadmill. After registering to participate in the recall, Horizon will send you a USB with a software pre-loaded. If you would like to perform this software installation quicker, you can also download the update directly from the Horizon website to your own USB flash drive (at least 1GB).
Step 1:
Watch the following video for step-by-step instructions on how to complete the software repair.
Step 2:
Click on the link below to register for the recall and request your free software update.
Need assistance?
Please contact Horizon Fitness Customer Support at 1.888.223.1045 or via email at retailrecall@horizonfitness.com, Monday – Friday, 8 AM – 5 PM, CST.
